Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

What countries do you ship to?

USA and Germany only.

The time frame of an order delivery is divided into two parts:
Processing time: 3-7 Days

Shipping time: 3~7 Days

Shipping methods: Amazon FBA  (Amazon functions as our logistics partner to ship out Andobil products. They will choose the carrier that they think works best for our customers.)

Shipping fee: Free Shipping on ALL Orders

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at

Note: Affected by Covid-19, there will be some delay on the delivery.

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